Privacy Policy

Last updated: 28 August 2026

James Hart values discretion, privacy and respectful handling of personal information. This Privacy Policy explains how information may be collected, used and managed when you visit james-hart.com.au, make an enquiry, arrange a booking or make a payment.

Information we collect

We may collect personal information that you choose to provide, including your name, email address, phone number, preferred date or time, type of experience, booking details and any information included in your enquiry or correspondence.

When you use this website, some technical information may also be collected automatically, including IP address, browser and device information, pages visited, traffic source and general location information through website analytics and cookies.

How we use your information

Personal information may be used to:

  • respond to enquiries and communicate with you

  • discuss, arrange and manage bookings

  • prepare and send booking documents and invoices

  • process payments

  • maintain the security and operation of the website

  • understand website usage and improve the client experience

  • meet legal, regulatory or administrative obligations

Your information is not sold to advertisers or unrelated third parties.

Payments

Payments are processed using Squarespace Payments and its payment service providers. Payment providers may receive and process information necessary to complete and protect transactions. James Hart does not directly receive or store your complete payment card details. Squarespace notes that its payment services may use third-party providers including payment processing and fraud-monitoring services. Squarespace

Cookies and website analytics

This website uses cookies and similar technologies for website functionality, security and analytics.

Where applicable, non-essential cookies are restricted until you provide consent. You can accept, decline or manage your cookie preferences through the cookie controls provided on the website.

How information is stored and protected

Reasonable steps are taken to protect personal information from unauthorised access, misuse, loss or disclosure.

Information may be stored or processed using trusted service providers, including Squarespace and associated technology and payment providers.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Disclosure to service providers

Personal information may be disclosed where reasonably necessary to service providers that support the operation of the website or business, including:

  • Squarespace

  • payment processing and fraud-prevention providers

  • email and communication providers

  • professional advisers where required

  • regulators, authorities or law enforcement where disclosure is required by law

Overseas processing

Some service providers used by this website may process or store information outside Australia, including in the United States and other countries in which those providers operate. Squarespace confirms that personal information may be transferred internationally, including to the United States. Squarespace Help

Access and correction

You may contact James Hart to request access to personal information held about you or to request that inaccurate information be corrected.

You may also ask for personal information to be deleted where it is no longer reasonably required, subject to any legal, financial or record-keeping obligations.

Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, to manage bookings and communications, or to meet legal and administrative requirements.

Privacy enquiries and complaints

If you have a question, concern or complaint about how your personal information has been handled, please contact:

James Hart
Email: hello@james-hart.com.au
Website: james-hart.com.au

Privacy concerns will be considered and responded to within a reasonable time.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology or legal requirements. The current version will always be published on this website.